GDPR Compliance Policy

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GDPR Compliance Policy

Effective Date: 26-12-2024

At SMTPLIME, we are committed to ensuring the privacy and protection of your personal data. We comply with the General Data Protection Regulation (GDPR) and have implemented practices to safeguard your information. This GDPR Compliance Policy explains how we collect, process, store, and protect your personal data in accordance with the GDPR.

Who Does This Policy Apply To?

This policy applies to all users of SMTPLIME who are based in the European Economic Area (EEA), as well as anyone whose personal data is processed by SMTPLIME under GDPR regulations.

What Data Do We Collect?

We may collect the following types of personal data:

Contact Information: Name, email address, phone number.
Account Information: Login credentials, preferences, and payment details.
Usage Data: IP address, device type, browser type, and activity logs on our website or platform.
Communication Data: Information shared via emails, chat, or support inquiries.

How We Use Your Data

Your personal data is used for the following purposes:

To provide and improve our services.
To manage your account and subscriptions.
To communicate with you, including sending service updates and promotional materials.
To comply with legal and regulatory obligations.

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right to Access: Request a copy of your personal data that we process.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data, subject to legal requirements.
Right to Restrict Processing: Request limitations on how your data is processed.
Right to Data Portability: Request your personal data in a machine-readable format.
Right to Object: Object to the processing of your data for specific purposes, such as marketing.
Right to Withdraw Consent: Withdraw consent for data processing where applicable.

To exercise any of these rights, please contact us at:

Email: info@smtplime.com
Phone: +91 70423 98111

Data Storage and Retention

We store your personal data securely and retain it only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

How We Protect Your Data

We implement strict technical and organizational measures to safeguard your personal data, including:

Data encryption during storage and transmission.
Secure servers and firewalls to prevent unauthorized access.
Regular security audits and updates.

Sharing Your Data

We may share your data with:

Trusted third-party service providers, such as payment processors and email delivery services.
Authorities, when required by law or to protect our rights.

All third parties we work with are required to comply with GDPR and ensure the safety of your personal data.

International Data Transfers

If your data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or binding corporate rules, to protect your data.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@smtplime.com
Phone: +91 70423 98111
Address: Office No.2, B-88, B Block, Sector 2, Noida, Uttar Pradesh 201301

GDPR Compliance Policy