Anti-Spam Policy
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Anti-Spam Policy
Effective Date: 26-12-2024
At SMTPLIME, we take a zero-tolerance approach to spam. This Anti-Spam Policy outlines our commitment to preventing the misuse of our platform for sending unsolicited messages and ensuring compliance with applicable laws and regulations.
What Is Spam?
Spam refers to any unsolicited commercial email (UCE), bulk email, or any other form of electronic messaging sent without the recipient’s consent. This includes, but is not limited to:
- Unsolicited advertisements.
- Fraudulent or misleading emails.
- Messages sent to users without their permission.
Prohibited Activities
Users of SMTPLIME are strictly prohibited from:
- Sending emails or messages to recipients without their prior consent.
- Using purchased, rented, or third-party email lists.
- Sending emails that contain deceptive subject lines, headers, or content.
- Engaging in activities that result in high bounce rates or abuse complaints.
- Using SMTPLIME’s services to promote illegal, harmful, or inappropriate content.
Compliance with Anti-Spam Laws
SMTPLIME adheres to global anti-spam laws, including but not limited to:
- CAN-SPAM Act (USA)
- GDPR (EU)
- CASL (Canada)
All users must comply with these laws when using SMTPLIME services, including:
- Obtaining explicit consent from recipients before sending emails.
- Providing a clear and easy-to-use “unsubscribe” option in all emails.
- Accurately identifying the sender’s details, including a valid physical address.
Our Responsibilities
SMTPLIME takes the following steps to prevent spam:
- Monitoring outgoing email activity to detect suspicious behavior.
- Restricting access to accounts involved in spam activities.
- Providing tools for users to report spam complaints.
Consequences of Violating This Policy
Violating this Anti-Spam Policy may result in:
- Suspension or termination of your SMTPLIME account.
- Legal action to recover damages caused by spam activities.
- Reporting the violation to relevant authorities.
How to Report Spam
If you receive spam that appears to come from SMTPLIME, or if you suspect a user of violating this policy, please report it immediately to:
- Email: info@smtplime.com
- Phone: +91 70423 98111
Include the following information in your report:
- The full email header of the suspected spam message.
- The content of the message.
User Responsibilities
As a user of SMTPLIME, you agree to:
- Send emails only to recipients who have explicitly opted in to receive them.
- Maintain accurate and verifiable email lists.
- Honor all unsubscribe requests promptly.
Changes to This Policy
We may update this Anti-Spam Policy as necessary. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.
Contact Us
If you have questions or need further clarification about this policy, please contact us:
- Email: info@smtplime.com
- Phone: +91 70423 98111